1. Return Policy:
At AMPM, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of receipt for a refund or exchange. The product must be unopened, unused, and in its original packaging.
2. How to Return a Product:
To initiate a return, please contact our customer service team at info@ampmnutritionuk.co.uk with your order number and reason for the return.
3. Refund Process:
Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. Refunds will be issued to the original method of payment. Please note that shipping costs are non-refundable, and you will be responsible for the return shipping costs unless the return is due to a defect or error on our part.
4. Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately with your order number and photos of the damage. We will arrange for a replacement or refund as quickly as possible.
5. Non-Returnable Items:
Certain items, such as those that have been opened, used, or are marked as non-returnable on our website, are not eligible for return. Please check the product description for more information.
